---
title: "What it costs to call one out"
description: "Three ways people pay — a plain call-out rate, an annual cover plan, or a landlord contract billed per property."
last_updated: 2026-09-20
---

# What it costs to call one out

Source: https://phone.demo.busymate.ai/plans

> Three ways people pay — a plain call-out rate, an annual cover plan, or a landlord contract billed per property.

## What it costs to call one out

Three ways people pay — a plain call-out rate, an annual cover plan, or a landlord contract billed per property.

### Call-out rate — £96 first hour, £42 after

Anyone who would rather pay when something breaks than every month.

- The figure said before work starts
- Parts at trade plus fifteen per cent, shown on the invoice
- No premium for evenings, weekends or bank holidays
- Nothing owed if the fault cannot be found

### Greycoat Cover — £17 a month

Households that would rather the four-in-the-morning call already be paid for.

- Unlimited call-outs, no excess
- Annual service included and booked for you
- Parts and labour on the boiler and controls
- Priority on the board when the whole city breaks at once

### Landlord contract — From £11 per property monthly

Agents and landlords running more than three properties.

- Safety checks tracked and re-booked before expiry
- Tenants contacted by the office, not by you
- One invoice a month across the portfolio
- Certificates filed and emailed the day of the visit

Ask the assistant to compare two tiers and it will answer from exactly these lines
(`list_plans`), including the prices.


## Sitemap

Every page on this site: [sitemap.md](https://phone.demo.busymate.ai/sitemap.md)