Greycoat Heating

What it costs to call one out

What it costs to call one out

Three ways people pay — a plain call-out rate, an annual cover plan, or a landlord contract billed per property.

Call-out rate — £96 first hour, £42 after

Anyone who would rather pay when something breaks than every month.

• The figure said before work starts
• Parts at trade plus fifteen per cent, shown on the invoice
• No premium for evenings, weekends or bank holidays
• Nothing owed if the fault cannot be found

Greycoat Cover — £17 a month

Households that would rather the four-in-the-morning call already be paid for.

• Unlimited call-outs, no excess
• Annual service included and booked for you
• Parts and labour on the boiler and controls
• Priority on the board when the whole city breaks at once

Landlord contract — From £11 per property monthly

Agents and landlords running more than three properties.

• Safety checks tracked and re-booked before expiry
• Tenants contacted by the office, not by you
• One invoice a month across the portfolio
• Certificates filed and emailed the day of the visit

Ask the assistant to compare two tiers and it will answer from exactly these lines (list_plans), including the prices.